Archive for the 'Mobile Web' Category

Verizon Installs Novarra Transcoder - Mobilytics Has You Covered!

Tuesday, November 18th, 2008

Well according to Dennis at Wap Review, and a Bango newsletter I got today, Verizon has installed the Novarra Transcoder on their network.

The largest US mobile carrier, Verizon Wireless has started funneling traffic between Verizon feature phones and the  web through a transcoder from Novarra.  Verizon calls the service “Optimized View” and has added promotional information and a FAQ to their customer website  There is also a page on the carrier’s developer site which has links to a opt-out form and to a  PDF document detailing the rules that the transcoder uses to determine which sites to transcode.

Essentially what this means for mobile analytics is that you are not getting the correct phone information. Rather than seeing “SonyEricsson K770” in your reports, you might see “Novarra-Vision/7.3”.

While this may be a problem for some mobile analytics vendors (see http://bangoserviceblog.wordpress.com/2008/11/18/verizon-transcodes-mobile-websites/), it is not an issue for us.

We built Mobilytics knowing that transcoders and other exceptions exist. As long as the vendor adheres to some basic guidelines (which almost all do), we are able to still report the correct information. We simply add some info to our exception engine, and all is well.

A similar issue exists for Blackberry Phones, the Google Transcoder, the Opera Mini browser, and other various sites and transcoders. This is why Mobile is different. Regular web analytics can’t account for these exceptions and provide incorrect information.

I want to thank Bango for pointing out this issue so we could update our exceptions engine. Nothing needs to be done by the Mobilytics customer for continued accurate reporting. While you will be seeing a lot of “Mozilla’s” and “Novarra’s” at Bango, expect to see less of them here in the coming days.

You can read up on the controversal issue of transcoding at some of the following links. Since Verizon is giving you the option of getting white listed, you should do that to ensure the user is seeing your site correctly. It’s not needed for Mobilytics.

http://wapreview.com/blog/?p=536

http://wurfl.sourceforge.net/manifesto/

http://wapreview.com/blog/?p=516

 

 

 

Mobilytics Releases White Paper on Mobile Web Analytics

Monday, November 10th, 2008

One of the things we have found over the last 6 months, is how many people don’t understand why mobile specific analytics products are needed.

Both from an accurate tracking and marketing perspective, mobile analytics can make a huge difference in your everyday business decisions.

I’ve put together an in-depth white paper that is the “everything you need to know about mobile analytics” of white papers, to explain what this is all about.

In it I cover the following topics in detail:

  • Brief history of web analytics
  • What makes mobile different, and why traditional analytics won’t work
  • What mobile web analytics is
  • What to look for in a solution provider

Without getting too technical, I explain how vendors do their tracking, and what the pros and cons of each are. I do not compare the specific vendors, only the methods they use for unique id tracking. No vendors are mentioned, and it is not a “sales pitch” oriented paper.

At the end of the day, anyone evaluating a solution should put the tracking code from multiple vendors on their site and review the results. The process of viewing the reports in the vendor’s interface, and the report data will speak for themselves.

Download our Actionable and Accurate Analytics on the Mobile Internet white paper, and let us know what you think. Pass it along to others as well.

Our goal is to educate the public, and to collect information that will make Mobilytics an even better product than it is.

 

Ringleader Digital Claims to Invent Our Unique ID Technology

Friday, November 7th, 2008

At Mobile Internet World a few weeks ago, I was particularly impressed by one member of a panel I had attended. Bob Walczak of Ringleader Digital appeared to be a “tell it like it is” kind of guy, and I found him extremely refreshing and entertaining.

Well apparently I was wrong. He appears to be more of a “Tell it like you want them to think it is” kind of guy.

Bob has publicly taken credit for a “new” technology they invented called “media stamp”. The weird thing is that it sounds exactly like the process we use to uniqely identify users for our analytics. This technology was discussed at a Mobile Monday panel I sat on back in April that Bob attended.

Since cookies and Javascript are rare on mobile browsers, we developed a way to create a unique fingerprint for users without them. Essentially we take all the information we receive from the carriers, all the information we have about the phone model and it’s capabilities, and other information derived from the actual browsing experience, to create this fingerprint.

We then provide each unique ID with a score from 1–100 which gets attached. The score is based on how sure we are of the uniqueness of the user, and how sure we are that we can identify them when they return.

While any claim that Bob makes that he can 100% identify unique users is false, we can still uniquely identify a very high percentage of unique users. This is why we give them a score.

In a press release yesterday, Ringleader made the following claim:

By stamping a mobile device, Ringleader Digital enables agencies and brands to identify unique visitors and track their clicks, impressions, and acquisitions across all browsing sessions, mobile sites, and wireless carriers. Media Stamp is the first technology to standardize these ad serving and analytic capabilities in mobile, which were previously only available for online advertising.

Sorry Bob, you were not the first, and you knew it.

The potential of mobile advertising has been constrained because agencies and publishers have not had the real-time visibility or analytics required to validate the return on investment for mobile ad campaigns said Bob Walczak, CEO of Ringleader Digital. Media Stamp is reinventing mobile advertising by quickly gaining a strong understanding of user preferences and enabling mobile advertisers to provide targeted, relevant advertisements to growing and active mobile audiences.

“Reinventing” is an appropriate term for what Ringleader has done, since we already invented it. Mobilytics is still the only “impartial” third-party ad tracking tool that can use this fingerprint to track “across” ad networks.

Conversion tracking capabilities from Media Stamp analyze how impressions/click results are connected to actions. Media Stamp can also associate the users behavior to each page that included a specific served ad enabling publishers to identify all pages that contributed to a visitors conversion. Ringleader Digital is also expanding Media Stamp capabilities to enable real-time delivery of targeted ads by correlating behavioral and engagement patterns to deliver targeted and actionable advertisements.

While it is great to see them using this technology on the ad-serving side, we have been doing it with ad campaign tracking for over 6 months.

You can see Ringleader’s press release here.

I need to go check on our patent application…

Mobile SEO

Friday, October 31st, 2008

There’s a lot of talk in the industry about Mobile Search Engine Optimization lately. While this deserves a much longer post, I wanted to get a few resources out there to you all.

We are currently testing our new Mobile Search Engine position reports that will show you how you rank in the mobile specific search engines, and hope to have it live late next week. While these reports can show you where you rank, you still need to make the changes to your site that will help improve your position.

I read a great post this morning on Digital Fire on this topic. Give it a read.

Also, I have been in discussions with Bena fro GoMo News who also has a Mobile SEO Blog.

She is also leading a new initiative through her new mobile SEO company, Visibility Mobile that will hopefully become a standard for mobile SEO. It’s called MetaTXT. You can download a whitepaper on this on their site, or by clicking here.

This is an interesting topic that we will definitely be hearing more about.

Bryson Meunier also has a Mobile SEO blog that you should add to your reader. He is also involved with the Mobile SEO Google Group that is definitely worth joining.

We’ll be talking much more about this going forward. In the meantime, I wanted to get some info out there to get everyone thinking.

 

 

 

 

Mobilytics to Exhibit at Ad:Tech NY on Nov 3rd & 4th

Wednesday, October 29th, 2008

Things went so well for us at Mobile Internet World, that we decided to take a last minute booth at ad:tech in New York City next week.

They have a special area for mobile companies called the “Go Mobile Zone”, that is set up right outside the keynotes.

If your attending, please stop by for a demo of Mobilytics. If you need a free pass for the Expo, let us know.

Oh, and I hear Bango will be there as well if you want to compare our products in the flesh…

 

Discover A New Mobile Website Each Day!

Tuesday, October 28th, 2008

How do you discover new web site on the mobile web?

There are so many great sites out there, but they are lost in that tiny screen you carry around. As the mobile search engines mature, it should get easier, but for now it’s very fragmented and difficult to explore.

There are some great directories of sites like: http://yeswap.com/ and http://dir.mobi/ that I visit often.

Two great blogs I like are WAP Review, and Mobile Mammoth. They both have great reviews and info on sites they find.Mobile Mammoth also has an email list. Each day I get an email with a review, and link to a new site.

In addition to these resoources, we are excited to announce the launch of our Mobile Site of the day SMS list. Each day we will text you a link to a great mobile web site that you can simply click on and visit. We are finding some great sites since we launched Mobilytics, and we want to share some with the world.

If you want to get on the list here in the U.S., you can text SOTD (site of the day) to 95495 from your mobile phone.

You can also follow us on Twitter @ http://twitter.com/mobivity from anywhere in the world.

If you find any great sites, be sure and let us know!

 

 

 

Mobile Web Favors Obama 71% to 25%. No Surprise There.

Tuesday, October 28th, 2008

This doesn’t surprise me at all. Fierce Mobile Content is reporting on a Jumptap / Zogby poll that reports that 71% of those surveyed on the mobile web favor Barack Obama.

Given that John McCain is not known for his technology saavy, I would think that mobile web users would relate more to Obama.

The survey–conducted from Oct. 7 to 24 via an ad banner campaign running across the JumpTap premium mobile ad network–reports that among the 3,462 likely voters surveyed, 71 percent support Obama, 25 percent favor McCain and the remaining 4 percent are either undecided or prefer another candidate. Seventy percent of respondents believe Obama is better for the economy, 65 percent feel he is best suited to manage the war in Iraq and 70 percent say he is most likely to improve their quality of life.

I would like to have seen the analytics on this poll. I wonder what the most popular phone is among Obama supporters vs. McCain.

For more on the JumpTap/Zogby poll - read this release

 

Google Analytics for Mobile = Mobilytics

Thursday, October 16th, 2008

“Hey you guys are like Google Analytics for Mobile!”

One of the things I’d like to track with Mobilytics is how often we hear that.

Yes, Mobilytics is just that. It has been designed to be the simplest, most powerful, most accurate mobile analytics solution available. Our goal was to provide a significant number of metrics and reports, while keeping the interface, simple and fast.

We also strive to be the single place where you can get all of the information you need to evaluate and optimize your site traffic. Everything from campaign management, to search engine position rankings.

Screenshot

There is no better compliment than to be compared to a giant in the industry!

Come visit us next week at Mobile Internet World in Boston if you are there. We will be in booth 409.

Mobile Advertising for Newbies White Paper by Peggy Anne Salz

Tuesday, October 14th, 2008

At first glance I was kind of excited to hear about this white paper. But when the title page loaded with the Bango logo on it, i realized what it was. While I don’t want to take anything away from the exhaustive work that Peggy Anne Salz did on this, it is just not in my personality to stand by while more questionable information is spread.

Peggy does mention in small print that Bango is a supporter of her blog, but I’m not sure who they think they are kidding with this. Clearly this is a lead generation tool for Bango that she was probably paid to write. In order to download the white paper, Bango requires you to fill out a form so they can hit you up with relentless auto responders and drop you in their sales pipeline. This is fine, but let’s not pretend it is something else.

Since most of you will not want to hear from them, I thought I’d just share the link so you can skip that step and download it directly.

The white paper can be downloaded from here.

First let me say again that Peggy put a lot of effort into this, and I applaud her for that. It looks like ti took a lot of work.

So let’s dig in a bit…

On Page 12, she states the following:

I chose Bango and AdMob as two best examples of analytics packages on the market today.

In the campaigns below, I also show the procedure for inserting the campaign tracking code.

Peggy is definitely aware of Mobilytics, and I have to think there is a deliberate reason she did not include us. Probably because the simplicity of our campaign setup would make Bango’s stand out as cumbersome, confusing and limited. Or maybe because I haven’t had the nicest things to say about her employer.

Bango – Pretty straightforward. Sign up for a mobile analytics account, and get your individual tracking number. This uniquetracking link - which points to the URL of your choice – essentially follows and records user interaction with a particular landing page, event, campaign or conversion.

What she is saying here is that you create a Bango URL that you send the traffic to (for example: http://bango.net/id/?bango=111555001168&register=n), that then forwards the traffic to your landing page. So for each ad or keyword you want to track, you need to setup a Bango URL and put them in your ads on all the networks and sites that you are advertising on.

Talk about turning a negative into a positive!

She then states the following:

In my case, because my campaign URL already contained a “?”, it was a matter of trial and error to get the click-through URL up and running. News to me: The standard procedure for passing values within the URL - such as the name of my campaign – requires me to know that these values should be separated with &. However, a “?” in my URL and in the piece of code AdMob asked me to tack onto my URL, stopped this process short. To complicate matters, an issue in the original code provided by AdMob, and which I added to my mobislim site (this is a procedure AdMob requires as a rule), was revealed to have a deeper flaw that effectively caused it to ignore the very value I wanted to track. Fortunately, teams at AdMob and Bango found a solution and it’s back to business as usual.

This is unbelievable. With Mobilytics, you simply put a parameter at the end of your landing page URL. We can use your existing tracking code if you have them already. No need to setup the links in Mobiilytics before placing the ads. We automatically create the campaigns when the traffic comes in.

So these are the two “Best Examples” of mobile analytics products out there. One requires you to create individual forwarding URLs for every thing you want to track BEFORE setting up your ads. And the other doesn’t work if your URL already has a ? in it.

She also mentions how AdMob is updated nightly, and how Bango is real-time. What she fails to mention is that AdMob provides a ton of data than Bango doesn’t. It’s like comparing a hit counter to Google Analytics. Realtime is easy when you are not calculating referrers, search engine keywords, paths through the site, exit pages, entry pages. Let’s compare Apples to Apples at least. The reason Admob and Mobilytics is not real time (although we are only 1 hour delayed), is that we take the time to mine the data and make sure it is correct.

This is my favorite part:

(As I explained earlier in this section the Mo’Jiva campaign in Bango started later, so I opted to use earlier data referring to an identical campaign titled October Mo’Jiva.)

What she is basically saying here is that she did not run the analytics solutions together on the same page views, which basically removes any credibility from this comparison whatsoever.

The aim here is not to compare how well my three campaigns performed. For that I would also need to acknowledge and address a laundry list of do’s and don’ts around Search Engine Marketing (SEM) and Search Engine Optimization (SEO).

Actually, this is false! If you wanted to compare the Analytics products and the campaigns, all you needed to do was put the tracking code from both analytics vendors on the same page. The reason you could not do this, was because Bango forces you to use their URLs for landing pages. Since Mobilytics can use ANY url for campaign tracking, it can easily be compared to AdMob or Bango. And of course you want to compare the different ad networks and how the campaigns performed. That’s the whole point of campaign tracking. I’m not sure what she means by having to acknowledge a “laundry list” of SEM and SEO do’s and don’ts.

What I find ironic though is that she has definitions of Search Engine Marketing, and Search Engine Optimization in boxes on page 23, which are the two things that Bango is not capable of tracking. If someone visits your site from a Google, or Yahoo organic mobile search, Bango is not capable of tracking that, or telling you the search phrase. That’s their biggest flaw. They only track referrers from “Bango Links”.

All and all she did a fine job putting together a primer on mobile advertising and analytics. It would have served the industry better though if it had not been designed as a marketing tool for Bango, and showed some real comparison data.

Let me just share some advice to those of you out there interested in mobile advertising and organic search engine tracking.

Do your research. Put more than one vendor’s analytics code on your site for a short period of time and compare them. Once you lock yourself in to a vendor, you will not want to switch. It’s that simple!

We all offer free versions and free trials. Take advantage of that time to make an informed decision driven by results and accuracy, not the vendors marketing budget.

 

Mobilytics to Exhibit at Mobile Internet World October 22-23

Friday, October 10th, 2008

The Mobile Internet World conference is Oct, 21–23 in Boston, MA. In addition to some great sessions, the expo contains a wide array of mobile internet related service providers.

Mobile Visions has taken a booth and we will be doing demos of Mobilytics and Mobivity on the 22nd, and 23rd. If your attending the conference, please stop by an introduce yourself. Let us show you why Mobilytics is the most accurate mobile analytics tool available. We’re at booth 409.

Today is the last day to register for free expo passes if you are in the area and not attending the conference.