Archive for October, 2008

Mobile SEO

Friday, October 31st, 2008

There’s a lot of talk in the industry about Mobile Search Engine Optimization lately. While this deserves a much longer post, I wanted to get a few resources out there to you all.

We are currently testing our new Mobile Search Engine position reports that will show you how you rank in the mobile specific search engines, and hope to have it live late next week. While these reports can show you where you rank, you still need to make the changes to your site that will help improve your position.

I read a great post this morning on Digital Fire on this topic. Give it a read.

Also, I have been in discussions with Bena fro GoMo News who also has a Mobile SEO Blog.

She is also leading a new initiative through her new mobile SEO company, Visibility Mobile that will hopefully become a standard for mobile SEO. It’s called MetaTXT. You can download a whitepaper on this on their site, or by clicking here.

This is an interesting topic that we will definitely be hearing more about.

Bryson Meunier also has a Mobile SEO blog that you should add to your reader. He is also involved with the Mobile SEO Google Group that is definitely worth joining.

We’ll be talking much more about this going forward. In the meantime, I wanted to get some info out there to get everyone thinking.

 

 

 

 

Redundancy Shmundancy - GoDaddy Takes Down Entire Mobilytics Platform

Friday, October 31st, 2008

This is a first!

When I owned a web hosting company many years ago, I used GoDaddy’s private label reseller plan for domain registrations. Thousands of my customer registered their domains through us, which was processed by GoDaddy.

Although I have had minor issues before, I have never had anything like this happen. This morning GoDaddy automatically changed the name servers for Mobilytics.net, and took down the entire infrastructure in an instant! We immediately knew and took care of it, but there was still downtime.

Now getting back to the title of this post, I want to point out how all the redundancy in the world means nothing when there is a single point of failure that can’t be avoided.

We have built redundant systems on everything:

  • Our DNS is served from 9 servers all over the world, and is dynamic.
  • Every server is behind load balancers on the Amazon EC2 cloud in different data centers.
  • We have physical servers in case Amazon goes down.
  • Our Database Servers replicate and ship logs to backups
  • Even our office is in 2 locations!

But all this is for NOTHING when your domain name is suddenly taken from you and pointed to a “Coming Soon” page!

Think about it. The entire Yahoo network can be taken down by someone at their registrar simply changing the name servers assigned to the domain.

Just Like That!

So how can you avoid it? I don’t think you can.

Yesterday was the renewal date for the domain Mobilytics.net. We have it set on AutoRenewal so it charges automatically. Well apparently GoDaddy attempted to charge it and there was a problem. What’s odd is that I went in this morning when I found out, clicked the button that charges it to the “on-file” payment method, and it went through just fine. I made sure to renew for 7 years so I have no problems like this again.

So what do they do when there is a problem yesterday? They send an email (which is sitting in the “GoDaddy” spam box), and change my name servers to their parking page.

Bye, Bye Mobilytics…. Down you go!

So I guess since I spent $7 with them to register the domain, they can take down our entire business just like that. There is something very wrong with this. How can they have so much power? How does paying them $7 per year give them the right to take down 27 servers like that? Well we’re going to find out!

Note to Yahoo , Google and eBay: Make sure you pay for your domain registration

 

 

Mobilytics to Exhibit at Ad:Tech NY on Nov 3rd & 4th

Wednesday, October 29th, 2008

Things went so well for us at Mobile Internet World, that we decided to take a last minute booth at ad:tech in New York City next week.

They have a special area for mobile companies called the “Go Mobile Zone”, that is set up right outside the keynotes.

If your attending, please stop by for a demo of Mobilytics. If you need a free pass for the Expo, let us know.

Oh, and I hear Bango will be there as well if you want to compare our products in the flesh…

 

Discover A New Mobile Website Each Day!

Tuesday, October 28th, 2008

How do you discover new web site on the mobile web?

There are so many great sites out there, but they are lost in that tiny screen you carry around. As the mobile search engines mature, it should get easier, but for now it’s very fragmented and difficult to explore.

There are some great directories of sites like: http://yeswap.com/ and http://dir.mobi/ that I visit often.

Two great blogs I like are WAP Review, and Mobile Mammoth. They both have great reviews and info on sites they find.Mobile Mammoth also has an email list. Each day I get an email with a review, and link to a new site.

In addition to these resoources, we are excited to announce the launch of our Mobile Site of the day SMS list. Each day we will text you a link to a great mobile web site that you can simply click on and visit. We are finding some great sites since we launched Mobilytics, and we want to share some with the world.

If you want to get on the list here in the U.S., you can text SOTD (site of the day) to 95495 from your mobile phone.

You can also follow us on Twitter @ http://twitter.com/mobivity from anywhere in the world.

If you find any great sites, be sure and let us know!

 

 

 

Mobile Web Favors Obama 71% to 25%. No Surprise There.

Tuesday, October 28th, 2008

This doesn’t surprise me at all. Fierce Mobile Content is reporting on a Jumptap / Zogby poll that reports that 71% of those surveyed on the mobile web favor Barack Obama.

Given that John McCain is not known for his technology saavy, I would think that mobile web users would relate more to Obama.

The survey–conducted from Oct. 7 to 24 via an ad banner campaign running across the JumpTap premium mobile ad network–reports that among the 3,462 likely voters surveyed, 71 percent support Obama, 25 percent favor McCain and the remaining 4 percent are either undecided or prefer another candidate. Seventy percent of respondents believe Obama is better for the economy, 65 percent feel he is best suited to manage the war in Iraq and 70 percent say he is most likely to improve their quality of life.

I would like to have seen the analytics on this poll. I wonder what the most popular phone is among Obama supporters vs. McCain.

For more on the JumpTap/Zogby poll - read this release

 

Google Analytics for Mobile = Mobilytics

Thursday, October 16th, 2008

“Hey you guys are like Google Analytics for Mobile!”

One of the things I’d like to track with Mobilytics is how often we hear that.

Yes, Mobilytics is just that. It has been designed to be the simplest, most powerful, most accurate mobile analytics solution available. Our goal was to provide a significant number of metrics and reports, while keeping the interface, simple and fast.

We also strive to be the single place where you can get all of the information you need to evaluate and optimize your site traffic. Everything from campaign management, to search engine position rankings.

Screenshot

There is no better compliment than to be compared to a giant in the industry!

Come visit us next week at Mobile Internet World in Boston if you are there. We will be in booth 409.

Mobile Advertising for Newbies White Paper by Peggy Anne Salz

Tuesday, October 14th, 2008

At first glance I was kind of excited to hear about this white paper. But when the title page loaded with the Bango logo on it, i realized what it was. While I don’t want to take anything away from the exhaustive work that Peggy Anne Salz did on this, it is just not in my personality to stand by while more questionable information is spread.

Peggy does mention in small print that Bango is a supporter of her blog, but I’m not sure who they think they are kidding with this. Clearly this is a lead generation tool for Bango that she was probably paid to write. In order to download the white paper, Bango requires you to fill out a form so they can hit you up with relentless auto responders and drop you in their sales pipeline. This is fine, but let’s not pretend it is something else.

Since most of you will not want to hear from them, I thought I’d just share the link so you can skip that step and download it directly.

The white paper can be downloaded from here.

First let me say again that Peggy put a lot of effort into this, and I applaud her for that. It looks like ti took a lot of work.

So let’s dig in a bit…

On Page 12, she states the following:

I chose Bango and AdMob as two best examples of analytics packages on the market today.

In the campaigns below, I also show the procedure for inserting the campaign tracking code.

Peggy is definitely aware of Mobilytics, and I have to think there is a deliberate reason she did not include us. Probably because the simplicity of our campaign setup would make Bango’s stand out as cumbersome, confusing and limited. Or maybe because I haven’t had the nicest things to say about her employer.

Bango – Pretty straightforward. Sign up for a mobile analytics account, and get your individual tracking number. This uniquetracking link - which points to the URL of your choice – essentially follows and records user interaction with a particular landing page, event, campaign or conversion.

What she is saying here is that you create a Bango URL that you send the traffic to (for example: http://bango.net/id/?bango=111555001168&register=n), that then forwards the traffic to your landing page. So for each ad or keyword you want to track, you need to setup a Bango URL and put them in your ads on all the networks and sites that you are advertising on.

Talk about turning a negative into a positive!

She then states the following:

In my case, because my campaign URL already contained a “?”, it was a matter of trial and error to get the click-through URL up and running. News to me: The standard procedure for passing values within the URL - such as the name of my campaign – requires me to know that these values should be separated with &. However, a “?” in my URL and in the piece of code AdMob asked me to tack onto my URL, stopped this process short. To complicate matters, an issue in the original code provided by AdMob, and which I added to my mobislim site (this is a procedure AdMob requires as a rule), was revealed to have a deeper flaw that effectively caused it to ignore the very value I wanted to track. Fortunately, teams at AdMob and Bango found a solution and it’s back to business as usual.

This is unbelievable. With Mobilytics, you simply put a parameter at the end of your landing page URL. We can use your existing tracking code if you have them already. No need to setup the links in Mobiilytics before placing the ads. We automatically create the campaigns when the traffic comes in.

So these are the two “Best Examples” of mobile analytics products out there. One requires you to create individual forwarding URLs for every thing you want to track BEFORE setting up your ads. And the other doesn’t work if your URL already has a ? in it.

She also mentions how AdMob is updated nightly, and how Bango is real-time. What she fails to mention is that AdMob provides a ton of data than Bango doesn’t. It’s like comparing a hit counter to Google Analytics. Realtime is easy when you are not calculating referrers, search engine keywords, paths through the site, exit pages, entry pages. Let’s compare Apples to Apples at least. The reason Admob and Mobilytics is not real time (although we are only 1 hour delayed), is that we take the time to mine the data and make sure it is correct.

This is my favorite part:

(As I explained earlier in this section the Mo’Jiva campaign in Bango started later, so I opted to use earlier data referring to an identical campaign titled October Mo’Jiva.)

What she is basically saying here is that she did not run the analytics solutions together on the same page views, which basically removes any credibility from this comparison whatsoever.

The aim here is not to compare how well my three campaigns performed. For that I would also need to acknowledge and address a laundry list of do’s and don’ts around Search Engine Marketing (SEM) and Search Engine Optimization (SEO).

Actually, this is false! If you wanted to compare the Analytics products and the campaigns, all you needed to do was put the tracking code from both analytics vendors on the same page. The reason you could not do this, was because Bango forces you to use their URLs for landing pages. Since Mobilytics can use ANY url for campaign tracking, it can easily be compared to AdMob or Bango. And of course you want to compare the different ad networks and how the campaigns performed. That’s the whole point of campaign tracking. I’m not sure what she means by having to acknowledge a “laundry list” of SEM and SEO do’s and don’ts.

What I find ironic though is that she has definitions of Search Engine Marketing, and Search Engine Optimization in boxes on page 23, which are the two things that Bango is not capable of tracking. If someone visits your site from a Google, or Yahoo organic mobile search, Bango is not capable of tracking that, or telling you the search phrase. That’s their biggest flaw. They only track referrers from “Bango Links”.

All and all she did a fine job putting together a primer on mobile advertising and analytics. It would have served the industry better though if it had not been designed as a marketing tool for Bango, and showed some real comparison data.

Let me just share some advice to those of you out there interested in mobile advertising and organic search engine tracking.

Do your research. Put more than one vendor’s analytics code on your site for a short period of time and compare them. Once you lock yourself in to a vendor, you will not want to switch. It’s that simple!

We all offer free versions and free trials. Take advantage of that time to make an informed decision driven by results and accuracy, not the vendors marketing budget.

 

What Timezone Are You In? Does It Matter? You-Betcha!

Monday, October 13th, 2008

This has always been one of my pet peeves (official pet peeve definition).

Reporting and Analytics solutions that show you data in their timezone and not yours!

While the other Mobile Analytics vendors felt it was not important, we have spent significant time developing a solution that incorporates the sites native timezone into the tracking and reporting. We even go so far as to refresh site data for our free version between 12am and 1am YOUR SITE LOCAL TIME. That’s midnight where you are, not where our servers are!

What good is it if you’re in Australia and your data is refreshed 3pm in the afternoon? Analysts want to come in and start the day with fresh numbers and data.

Reporting with the wrong timezone clearly gives you incorrect data.

  • Do your sales dip on the weekend?
  • Do visitors from the USA buy between 1am and 7am?
  • What is my best day of the week?

Obviously having a clock that can be anywhere from 1 hour to 23 hours off makes it impossible to fully understand the data correctly.

How annoying is this?

* Updated periodically throughout the day. Last updated at 2008-10-12 23:07:49 GMT

or this?

Bangoservertime

So not only am I adding 5 hours to get GMT, I neet to convert to 24 hour time as well.  Let’s see, 17 minus – 12 =  5pm – 8 hours for Pacific time is … oh wait, 17 – 8 = 9 which is 9am PST. Hmm but what about 23:07? 23 minus 8 = 15 – 12 = 3pm PST. Got iT!

Are we not using computers? How much extra effort overall would it have taken to ask me what timezone I want and convert it for me?

Mobilyticstimezone

And while this is of course a very bad thing with Analytics, it’s equally annoying with other web based services and reporting applications. Our SMS aggregator is UK based, and provides all reports and info in GMT. So when one of my US customers has a question about delivery, I need to calculate the offset and make sure I am searching the right day and time.

So when choosing an analytics vendor, be aware of this limitation, and keep in mind. Once the data is collected, the timestamps can’t be changed. In my opinion, leaving this out diminishes the value and accuracy of the data being tracked.

 

 

How can any analytics service provider claim to have the best solution available, or be a real player in this market without at least having the right day and time for the visits they are tracking?

Mobilytics to Exhibit at Mobile Internet World October 22-23

Friday, October 10th, 2008

The Mobile Internet World conference is Oct, 21–23 in Boston, MA. In addition to some great sessions, the expo contains a wide array of mobile internet related service providers.

Mobile Visions has taken a booth and we will be doing demos of Mobilytics and Mobivity on the 22nd, and 23rd. If your attending the conference, please stop by an introduce yourself. Let us show you why Mobilytics is the most accurate mobile analytics tool available. We’re at booth 409.

Today is the last day to register for free expo passes if you are in the area and not attending the conference.

 

 

The Importance of Accurate Numbers (on the lighter side…)

Sunday, October 5th, 2008

I couldn’t resist. I came across this today on the Support Analytics blog. I thought the timing was ironic.

Dilbert

A little lighter side for a Wednesday!  I Hope you got a chuckle out of this one, like I did.

Warning: Don’t try this at the office.  Fictitious numbers can lead to a lack of income/employment, divorce (if applicable), and ultimately, complete distress. 

You can’t just make this stuff up!